FULFILLMENT & DELIVERY POLICY
Effective Date: September 1, 2026
At Global Online, we deliver professional digital marketing, consulting, web engineering, and enterprise operations management. Because our services are entirely digital, we do not ship physical parcels or tangible items.
This Fulfillment & Delivery Policy outlines how our digital solutions are initiated, tracked, and securely delivered to your business upon successful payment processing through our secure Stripe gateway.
1. SCOPE OF DIGITAL DELIVERY
This policy governs the delivery mechanics for all service tiers listed on our website, categorized by execution style:
* Milestone-Based Services: Web Development, CRM Integration, AI SEO Setup, Amazon FBA Setup, and structured Consulting Packages.
* Recurring Monthly Retainers: Ongoing Social Media Marketing, Monthly Search Engine Optimization (SEO/Enterprise SEO), Google & Meta Ads Management, Reputation Management, and ongoing Amazon FBA Operations Handling.
* On-Demand & Strategic Deliverables: Lead Generation pipelines, Event Activation, Forum Marketing assets, and Email Marketing campaigns.
2. SERVICE INITIATION AND ONBOARDING TIMELINES
* Immediate Confirmation: Upon successful processing of your payment or subscription setup via Stripe, you will receive an automated receipt and onboarding confirmation email within five (5) minutes.
* Kickoff & Access Request: Within twenty-four (24) business hours of payment confirmation, a dedicated project manager from Global Online will reach out to you via email or secure client portal to coordinate your onboarding session and request necessary access tokens, credentials, and brand assets.
* Commencement of Services: Active strategy and engineering work begin within two (2) business days after you provide all mandatory access privileges (e.g., ad account access, website logins, or CRM parameters).
3. DELIVERY TIMELINES & MILESTONES
Because our capabilities range from localized campaigns to enterprise-wide overhauls, deliverables follow strict, predictable timelines outlined below:
A. One-Time Project Builds & Engineering (e.g., Web Development, CRM Integration):
* Estimated Delivery: Standard projects are completed within fifteen (15) to forty-five (45) business days from the onboarding date, depending on project complexity.
* Milestone Approvals: Deliverables are split into developmental stages (e.g., wireframes, staging links, final code). The client is given a secure link to review and sign off on each milestone.
B. Search Engine Optimization (SEO, Enterprise SEO, AI SEO):
* Initial Delivery (Technical Audits & Strategy Maps): Delivered via email or dashboard access within seven (7) to ten (10) business days from onboarding.
* Monthly Execution: Optimizations, content injections, and technical patches are deployed directly to your live environment incrementally throughout each paid 30-day billing cycle.
C. Paid Advertising & Traffic Generation (Google Ads, Meta Ads, Funnels):
* Campaign Launch Phase: Creative assets, copywriting blocks, tracking pixels, and funnel architectures are delivered to the client for final approval within five (5) to seven (7) business days.
* Live Deployment: Upon receiving client approval, campaigns are published live to the ad networks within twenty-four (24) business hours.
D. Ongoing Retainers & Operations Management (Amazon FBA, Social Media):
* Fulfillment Cadence: These services are rendered continuously throughout each active billing month. Operational metrics, inventory logs, and performance updates are synchronized with your team weekly or monthly, as designated in your Service Level Agreement (SLA).
4. PROOF OF DELIVERY (STRIPE & COMPLIANCE VERIFICATION)
To maintain transparent transactional documentation and fulfill Stripe merchant verification rules, Global Online establishes definitive "Proof of Delivery" for digital services through the following methods:
* Project Dashboards & Portals: Clients are given private credentials to our project tracking system, showing timestamped records of completed tasks, campaign launches, and strategy items.
* Written Reports: Comprehensive monthly or milestone performance statements are delivered via email, summarizing ad spend, search rankings, or lead capture metrics.
* Live Environments: The visible publication of code, active web pages, live ad links, or functional API integrations on the client's verified domain constitutes physical completion and delivery.
5. DELAYS CAUSED BY EXTENUATING CIRCUMSTANCES
* Client-Side Delays: Global Online requires prompt collaboration to execute campaigns. If a project is delayed because the client fails to provide essential operational access, creative media, or copy feedback, the estimated delivery timelines will be extended accordingly. Delays on the client's part do not alter recurring monthly billing schedules.
* Third-Party Platform Interventions: In rare instances, delivery may be impacted by factors outside our control, such as third-party platform downtime, extended Google/Meta ad account compliance reviews, or API maintenance. In such events, we will notify you immediately and adjust execution roadmaps accordingly.
6. CONTACT AND SUPPORT DETAILS
If you have any questions regarding your onboarding schedule, want an update on a specific milestone, or need to verify the delivery status of a project component, please contact our logistics desk:
Global Online
Email: support@globalonlines.com
Physical Address:
612 Old Fox Ct
Myrtle Beach SC 29588
Phone: (828) 237 2331