TERMS OF SERVICE

 

Effective Date: September 1, 2026

 

Welcome to Global Online. These Terms of Service ("Terms," "Agreement") govern your access to and use of the website, digital portals, and professional digital marketing and enterprise services provided by Global Online ("we," "our," or "us"). 

 

By accepting our digital proposal, signing a Service Level Agreement (SLA), or submitting a payment through our secure Stripe gateway, you ("Client," "User") agree to be legally bound by these Terms. If you do not agree to these terms, you must immediately cease using our site and services.

 

1. SCOPE OF SERVICES

Global Online provides professional digital marketing and operational services, including but not limited to: Social Media Marketing, SEO (AI & Enterprise), Web Development, Lead Generation, Event Activation, Paid Ad Campaigns (Google & Meta), Forum/Email Marketing, Reputation Management, Consulting, CRM Integration, and Amazon FBA Setup & Operations. The precise deliverables, deadlines, and budgets for any given project will be specified in an accompanying statement of work or SLA.

 

2. FEES, BILLING & PAYMENT METHOD (STRIPE)

*   Payment Terms: Client agrees to pay all fees associated with the chosen tier or contracted marketing project. All transactions are securely processed through our third-party payment infrastructure, Stripe.

*   One-Time Projects: For setup phases, software development, or individual milestone campaigns, an upfront retainer or percentage-based deposit is required before any technical or discovery work begins.

*   Recurring Billing / Retainers: For ongoing services (e.g., monthly SEO management, ongoing ad campaign optimization, or Amazon FBA operations handling), your selected credit card or bank account on file with Stripe will be automatically billed on a recurring monthly cycle.

*   Failed Transactions: If a recurring payment fails, Stripe will automatically re-attempt the charge. Global Online reserves the right to immediately pause all active marketing campaigns, software deployments, and active ad accounts if accounts remain overdue for more than 5 business days.

 

3. RECURRING SUBSCRIPTION CANCELLATION

Clients may modify or cancel recurring monthly retainers at any time. To prevent Stripe from automatically billing your account for the next cycle, you must deliver a written notice to cancellations@globalonline.com at least fifteen (15) days prior to your upcoming billing renewal date. If notice is provided less than 15 days before renewal, the final month will be fully billed and serviced.

 

4. REFUND RESTRAINTS & LIABILITIES

All refunds are handled strictly in accordance with our standalone Refund & Cancellation Policy. Because our digital marketing services deploy human labor, manual strategy hours, and structural code configurations immediately upon onboarding, completed services, shipped milestones, and external platform expenses (such as direct ad-spend paid to Google, Meta, or Amazon) are entirely non-refundable.

 

5. CLIENT RESPONSIBILITIES & ASSET DELIVERY

To ensure successful deployment and timeline compliance, the Client must promptly provide all necessary assets, including but not limited to website hosting credentials, logo assets, copy parameters, business metrics, and access privileges to advertising channels (Google Ads, Meta Business Manager, Amazon Seller Central, CRM systems). 

Global Online is not responsible for campaign delays, performance drops, or missed deployment windows stemming from a Client's failure to provide accurate or timely access credentials.

 

6. THIRD-PARTY PLATFORMS, ALGORITHMS & DISCLOSURES

Our services integrate directly with external platforms like Google, Meta, Amazon, and proprietary CRM applications. 

*   No Algorithm Warranties: You acknowledge that these third-party platforms control their respective algorithms, terms, and policies completely. Global Online is not responsible for unexpected organic ranking drops, visibility shifts, or sudden account flags directly triggered by sudden platform algorithmic mutations or third-party enforcement updates.

*   Account Ownership: The Client maintains ultimate legal ownership of their native ad accounts and properties. The Client remains solely responsible for complying with the terms of service enforced by Meta, Google, and Amazon.

 

7. INTELLECTUAL PROPERTY RIGHTS

*   Our Material: Global Online retains ownership of all pre-existing software frameworks, internal processes, proprietary strategy structures, and AI SEO tooling templates utilized during fulfillment.

*   Client Material: The Client retains all intellectual property rights to their brand assets, logos, and content supplied to us.

*   Deliverables: Upon full completion of the project and complete payment clearance via Stripe, full ownership of custom marketing copy, website builds, and design assets generated specifically for the Client will be transferred to the Client.

 

8. LIMITATION OF LIABILITY AND WARRANTY DISCLAIMER

Global Online provides its services on an "as-is" and "as-available" basis. We offer no guarantees of specific sales figures, exact conversion increments, or top position organic search results. To the furthest extent permitted under governing law, Global Online's maximum aggregate financial liability to any client for any billing dispute, error, or breach of warranty shall never exceed the total dollar amount paid by the Client to Global Online during the single month immediately preceding the event that gave rise to the claim.

 

9. GOVERNING LAW & JURISDICTION

These Terms of Service and any transactional disputes arising out of your secure Stripe payments shall be governed by and interpreted in accordance with the laws of [Insert Your Business Country or Registered State], without giving effect to conflict of law principles. Any legal actions or arbitration must be brought exclusively in the courts located in [Insert Your Registered City/State].

 

10. TERMINATION OF SERVICE

We reserve the right to refuse service, terminate accounts, or immediately revoke contract access for any client who engages in abusive behavior toward our staff, coordinates malicious activities (such as card-testing or transaction fraud), or violates any core provision of these Terms.

 

11. CONTACT INFORMATION

For legal inquiries, contract clarifications, or standard billing support regarding these Terms, please contact us at:

Global Online
Email: support@globalonlines.com

Physical Address: 

612 Old Fox Ct 

Myrtle Beach SC 29588

Phone: (828) 237 2331